Last Updated: July, 05, 2021

Introduction

Welcome to Surge Material Handling. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is secure.

Information We Collect

  1. Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, billing address, and shipping address. This information is collected when you create an account, place an order, or contact us for support.
  2. Payment Information: We collect payment details, including credit card numbers and billing information, to process your transactions securely. We do not store your credit card information on our servers.
  3. Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and date/time stamps. This data helps us understand how you use our site and improve our services.
  4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, provide personalized content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information

  1. Order Processing: To process and fulfill your orders, including shipping, payment processing, and customer support.
  2. Account Management: To manage your account, provide access to order history, and facilitate communication.
  3. Personalization: To tailor our website, products, and services to your preferences and enhance your shopping experience.
  4. Marketing Communications: To send promotional emails, newsletters, and updates about our products and services, provided you have given consent. You can opt out at any time.
  5. Analytics and Improvements: To analyze usage trends, monitor performance, and improve our website, products, and services.
  6. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

  1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These providers are contractually obligated to protect your information.
  2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
  3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

  1. Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
  2. Opt-Out: You can unsubscribe from marketing communications by following the instructions in the emails or contacting us.
  3. Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations. Contact us for assistance.
  4. Cookie Management: You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date. Please review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: admin@surgemh.com